Idea
Charged Rs 450/- Unusual

Rs.450/- is charged unusual by idea on my post paid mobile No 9837049330 in the bill of May as 3G GPRS service charge that is totally fake because of:

1. I have been requested to activate 3G GPRS service on my mobile in the month of April but after activation I could not accessed and not taken benefit due to unavailability of 3G network at my home.

2. I have given a complaint to M/s Maa Vaishno Communication on 18 April to deactivate 3G GPRS service due to above mentioned (1) technical reason w.e.f from next month i.e. May but concern executive Mr. Rajeev has forgate to update my request.

3. When I aware this issue, have received bill of May after that again I visited to respective Helpdesk and given a complaint. Concern Office has suggested me to pay balance amount than Rs.450/- so I have already been paid all billing amount apart from 3G GPRS service charge Rs.450/-

4. They have assured for the adjustment but it’s not executed till now and my outgoing call is excluded from 16 May.

Now, they are denying and said that I have to pay this, So please do needful.

Regards

Omprakash Pathak

Phone 9368658513

Company: Idea
Country: India
State: Uttarakhand
City: Haridwar

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