Idea
Call Cost

I am Idea Prepaid user. My mobile no. is 09881355206. Today on 26/07 at 10.25 a.m., I made a call to land line number in Mumbai while I was in Roaming. Actually it's very surprising that, there is roaming in Mumbai for Maharashtra prepaid users. I spoke for 74 seconds and after completing call, I got message that, last call charges Rs. 62. And on the same day in the evening at 4.50p.m., I made a call to Hyderabad land line number. I spoke for 2 minutes and 30 seconds. After completing call I got message, last call charges Rs.127.

I am very much surprised when Idea charged this much amount which is far more than International Call.

When I spoke to customer care in Mumbai, the concerned person told me that, your number belongs to Maharashtra circle, so call to Maharashtra Circle Customer Care. As per his message when I had a word with Maharashtra Circle Customer care, he informed me that you made a call from Mumbai so have a word with Mumbai Customer Care.

Company: Idea
Country: India

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