Idea
Abusing for unneceesary charges

Hi,

This complaint is regarding idea. They have put unnecessary charges and now abusing me and my family to pay those charges. I have taken unlimited Internet access plan for Rs. 599/- and i an regularly paying this for the last one year. but IDEA has put 400 as Internet usage charges apart from Rs. 599/- but for what. they dont have mind when i am using the unlimited one than why extra charges. but they are not ready to listen and abusing me. below are the words which they have used to me.

1. A girl named Ankita (9540153335) from your Recover team called my mother and abused her.

2. My mother told me and i called back on the same number and asked her why she has abused my mother than this girl Ankita Told " TU FRAUD HAI, BILL NAHI PAY KAR RAHI, KAISE GHAR SE HAI, TERE DOSTO KO, RISHTEDAARO KO MEIN ABHI PHONE KARKE LEGAL NOTICE BHEJTI HU".

3. When i got tempered she said " TU KAHA KI PAIDAISH HAI PATA CHAL GAYA, GB ROAD SE AAYI HAI TU, TERE BAAP NE VAHA JAGAH LE RAKHI HAI, TERE GHARWALE VAHA JAATE HAI SAARE".

4. TUJHE AADHE GHANTE MEIN PATA CHAL JAYEGA KI IDEA KYA KARTA HAI, TUJHE TERE GHAR SE UTHA LEGA".

I am shocked this kind of service IDEA is providing and this kinda people are working in to this organization.

SHAME ON IDEA.

Company: Idea
Country: India
State: Delhi
City: East Delhi

  <     >