Idea
Echarged 35 rupees, but did not get balance

I have recharged rupees 35 and got acknowledgement of successful recharge. But did not get balance.

Mobile number 9525655996

Payment status: success

Payment date : 18-10, 09:11:39

Amount : 00000035.00

Comments: the payment for mobile number 9525655996 was successful.

Transaction ID : 9905870

Reference number: MSPG1007451227

This is for the second time in this month. Last time customer care executives tried their best to deceive me and steal my money by providing wrong information. They had also said that they will call me, but they gave short miscall of less than one second, for four times.

This time they have deactivated my number so that I cannot call to customer care number.

Please solve my issue and return my balance.

Company: Idea
Country: India
State: Jharkhand

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