Idea
Wrongly Charging

This refers to my Idea mobile no. 8652751319. Today as I restarted my mobile and connected to wi fi, there was a charge note from Idea for Rupees. 5.00.This happened more than 4 times. I dont understand why Idea is charging me Rs.5.00 everytime I restart my mobile. They just send a note for a duration of 1 sec and charge me Rs.5.00. I have not connected to the internet through Idea, I have wi fi at home and the option for internet connectivity through the network has been disabled by me, inspite of this Idea has charged me Rs.5.00 for each 1sec duration for restarting by mobile. I want to know on what basis Idea (service provider) can charge me, when I had never made a call and instead only connected to wifi. It seems Idea is applying their own system to get money out of the subscribers to cover up their huge expenses on advertisements. I am sure many subscribers might have experienced this problem. I want a refund (credit) for all these unneccessary charges made to my account. Morever there is no record or message for deducting these ammounts. A 2sec message appears that they have charged Rs.5.00 with the closing balance amount shown, then the message disappears. I suggest everybody to pay close attention on all their charges from Idea and not get fooled by those fancy advertisements. I hope the neccessary action will be taken to rectify this type of manipulation.

Company: Idea
Country: India
State: Maharashtra

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