Idea
NO ACTION TAKEN IN REVOKE OF MY CONNECTION

Respected sir,

I, P. PADMA RAO, R/o. 12-37, Mosque Street, Dowlaiswaram, Rajahmundry Rural, East Godavari District submit herewith following few lines for justification.

I have changed network from AIRTEL to IDEA (9000254684) on October 13th through portability system by submitting required ID proofs to IDEA services (DIVYA GANAPATHI AGENCIES), RAJAHMUNDRY and got SIM card and connection. On 5th January my mobile connection both incoming & outgoing including SMS services were barred by IDEA network authority without intimating prior information. The IDEA authorities stated, to submit ID proofs to their service centre and they have promised to connect the services within 24 hours from date of submitting proofs. I have submitted ID proofs viz., VOTER IDENTITY, HOUSE HOLD CARD, STATE GOVT. EMPLOY ID CARD AND PAN CARD, PASS PORT SIZE PHOTO TOGETHER WITH APPLICATION FORM AND PORTABILITY APPLICATION FORM ON 10.01.2012 TO IDEA SERVICES (DIVYA GANAPATHI AGENCIES), RAJAHMUNDRY AND PRAYED THEM TO CONNECT THE PHONE IMMEDIATELY.

But, it seems no one action taken by them even though making frequent calls to customer care centre (9848012345). They have arogantly replied in this matter and adjourned the matter at frequent intervals and connection was not restored till to date (16.1.2012 @ 4.30PM). I have facing embrassing situation in non reciept of important calls from my relatives and officers concerned. Please do needful action and necessary suitable action may be initiated against irresponsible persons involved in facing embrassing situation my self.

Thanking you sir,

Yours faithfully

P. PADMA RAO (9000254684)

email: ee_rcghdivision@yahoo.co.in

Company: Idea
Country: India
State: Andhra Pradesh
City: East Godavari

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