Idea
NO. BLOCKED

I HAVE PURCHASED AN IDEA MOBILE NO. (NO. 8609652838) ON DECEMBER. FEW DAY AGO AN ADDRESS VERIFICATION CALL CAME TO THE NO. BUT THE MOBILE WAS AT HOME & MY MOM WAS IN BATHROOM, FOR THIS THE CALL WAS NOT ANSWERED. AFTER THAT THEY BLOCK THE NO. (ALL OUTGOING & INCOMING CALLS). I MADE LAST RECHARGE OF Rs.35. AFTER THAT I CALLED CC @ 12345, THEY TOLD ME TO SUBMIT DOCUMENTS AGAIN AT IDEA CENTER. I WENT THERE, BUT THEY TOLD ME, THAT THERE IS NO NEED OF SUBMITTING DOCUMENTS, YOU JUST CALL 198 & TOLD THEM ABOUT YOUR PROBLEM, THEY WILL RESOLVE IT. I DID THE SAME. BUT I WAS TOLD AGAIN TO SUBMIT DOCUMENTS. THAT EVENING MY FATHER CALLED CC@198 AGAIN. AFTER LOT OF CONVERSATION THEY TOLD HIM THAT THEY WILL CALL ON 17-JAN NEAR ABOUT AT 12NOON FOR VERIFICATION. BUT I DID NOT GET ANY CALL ON THAT DATE. MY NO. TILL BLOCKED.

Company: Idea
Country: India
State: West Bengal
City: Jalpaiguri

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