Idea
Wrong deductions

Dear sir

my name is gregory f rosario i have had taken an new idea Sim two weeks back (8605293966) on which the idea co had been charging me UN necessarily. the co had been deducting rs 30 every day from my mobile balance as an GPRS unlimited plan activation on my mobile which i had never asked for. inspite of deactivation this facility from the idea gallery which is situated in panjim and getting an assurance from the personnel in there my balance is been deducted every day until now. the customer service personnel had not been providing sufficient information and have no idea what they are doing. i have been getting different and wrong feedback's from every customer service i had spoken to.

kindly requesting to resolve my problem as untill now i have been charging rs 30 everyday from my mobile balance every day and the HR or the customer service personnel had been doing nothing to stop that

hoping youl do the needful

regards

gregory f rosario

Company: Idea
Country: India
State: Goa
City: North Goa

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