Idea
Detection of money

My complaint is,

I am using a Sim card of idea having number 9718264781 (my brotheer PARVEZ ALAM is using this number), i recharged my account on 24the of march by 100rs and i did calls of not more then 1or 15 rs and due to some reason i went out of town, i took theis Sim card out from my mobile and i was using my up number and on 9the of April when i returned to Delhi and checked my account balance theen i came to know that only 17 rs were theere in my account. I talked to customer care (i talked to Adil, Rahul, Richa, Ravi, Shahnaz from escalations department and one more girl was theere) theey told me that my number was on and a service was activated on 28the of march. I just want to know that how i can activate a service when my number was switched off. tell me thee reason please.

you can send me a mail also on my mail id

zubersaifi91@yahoo.com

Regards

Mohd. Zuber Saifi

Company: Idea
Country: India
State: Delhi

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