Idea Cellular
Card deactivated

Hi friends,

Recently i bought a new idea prepaid connection, but when i tried to use that card, i found the card was deactivated.and whenever i tried to call any number, the call went to idea customer care, they told me due to pending verification the card has been deactivated, and upon telephonic verification further it will take 3-4 days to reactivate again. can anybody understand this.

I wanted to know certain things :

1. Can a mobile operator disconnect the number without informing you, a smiple sms can also be considered, and i have a balance of Rs. 44.00 on this card.

2. When i tried to talk to their call center, i asked for a refund of my talktime, since i do not wish to continue with idea, they bluntly refused to refund any money.

Do we have provisions in the indian law benefitting only the big fish

This is a new way of earning money from the common man,

BETTER STAY AWAY FROM IDEA

Can i have some insight on this.

thanks,

krishna

Company: Idea Cellular
Country: India

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