Idea Cellular
Wrong Deduction of Balance

Hello,

My mobile no. is 9921545900 and my balance was deducted with Rs 90 for the Idea Club contest which was activated on my mobile without informing and taking my permission.

I was not aware till I checked with Customer care for the reason of balance going down everyday. He informed that Idea Club contest service is active on your account. I immediately asked to deactivate the service and refund me the amount deducted for the Idea Club Contest which I had not given the permission. It is to my suprise that they have activated the service without my consent and knowledge,

Moreover there is no sms which indicates that there is a daily deduction.

Pl reimburse me the wrong amount deducted. I am really very disappointed and frustrated with the services and seriously thinking of closing down the no. with IDEA.

Company: Idea Cellular
Country: India

  <     >