Idea Cellular
Forced nuisance calls

I keep getting these pre recorded phone calls and sms's from idea everyday. I looked at it as a nuisance initially but once I am on roaming both national and international, each sms and call is costing me money. I called their do not disturb dept at 1909 and was informed by a script reading lady to send an sms to deactivate the service.. But that it would take 45 days!!

45 days to deactivate this unnecessary and forced promotions! Meanwhile I have no option but to pay roaming charges on all this.

What is most bugging is the helplessness that idea puts its customers in such a situation. And their call center staff are least bothered to either hear or respond to the problem.

Do call on 1909 (toll free) to know what I mean.

Company: Idea Cellular
Country: India
State: Kerala
City: Kottayam

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