Idea Cellular
Connection not activated

Dear Sir:

I want to place a complaint against Green World, (Indra Park, Near Tilak Pull, Uttam nagar, New Delhi-59), an agent of IDEA CARE. I was using a prepaid number which is 9718273033, in June 1st week I got a call from Green World (Person Name- Ms. Shweta- 9540065858) offering a deal to change my prepaid connection into postpaid. I accepted that offer and they sent a persona named Mr. Hemraj- 9899781599 to collect documents and their service charges. I gave him all my documents and An amount of Rs. 500/-. At the same time he handed over me a postpaid sim card with the same number-9718273033 having SIM CARD NO- 89910452090941066845. He assured me that with in 3 working days my no will be activated.

But after pursuing continuously nothing had been done from their side. My prepaid connection already had been off. And new connection (postpaid didn’t started). I started to face problem due to switched off of my number. On 16.06.10 they respond that they will solve my problem with in next 3working days. But this time also noting had been done. Then on 19.06.10 they send Mr. hemraj again by saying that may be there is a problem with sim card they will check it and will replace of solve the problem, so I gave them back the new SIM CARD (Postpaid sim). But after that neither they solve my problem instead they stop responding. And till date I m continiously trying but some contact nos of there are going switched off and some are not picking few nos are- 9990812963, 9711142941 (Mr. Kalicharan), 9540065858 (Ms. Shweta) and 9899781599 (Mr. Hemraj).

I am being harassed by them, and bearing so much loss in my profession.

Please help me out.

Keenly wait for your suggestion or action.

Company: Idea Cellular
Country: India
State: Delhi

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