Idea Cellular
Blackberry Tether service

I have been using Idea (earstwhile Spice) no since 2007.The redressal of concerns/complaints is extremely poor. Recently, After taking all clarifications about functioning of Blackberry, I did activated the services on my no. Many times, I contacted Blackberry helpline 1800 270 1234 for using the internet on my lap top through Blackberry as modem. They continuously advised the settings but in vain. Finally, the customer care mail informed that such service was not available. Even after that, Blackberry helpline tried to support & sent me the settings.

After my hit & trial, I was able to connect but not able to browse. On 18-08, again Blackberry helpline registered ny request vide Comm Nio 158962335 & same has been resolved on 19-08.Surprisingly, on calling the helpline, the limited connectivity also has been withdrawan & I am told that this service is not available.

I think this is sheer harrassment to the customer & even the complete information is also not available. The Company has charged me for the services without providing the services.

Pls advise

Company: Idea Cellular
Country: India
State: Chandigarh
City: Chandigarh

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