Idea Cellular
Deduction of unknown package

Dear Sir/Madam,

I Sagar Kalani Idea mobile holder 8975374574 is getting Mentally harassed by IDEA Cellular company. I am using postpaid connection of IDEA and they unnecessary deducted 30 Rs. saying I have dialed some numbers to activate cricket package and so they are deducting 5 Rs. daily which was not activated by me. When I made complaint they refunded me and assured that It wont happen next time. but again same thing happened today they again activated the same package of crickets updates and deducted the amount.

This is just simply a harassment without customer's prior permission how they can deduct any amount? Moreover when I am calling them on 198-complaint line the executives are not ready and tell me to call on 12345 to know how and why the amount is deducted in spite of begging them that "I haven't activated any package like that". This is really very unethical and frustrating. Please take some strict actions against them. as they are just harassing the customers like me.

My Email address is sagarkalani@yahoo.com

Company: Idea Cellular
Country: India
State: Maharashtra
City: Thane

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