Idea Cellular
BALAnce Deducted And customer care executives not providing genuine info. and provinding manupulated / mismatched info

My Name is Vijay Patel using Idea MOBILE Servises being loyal customer from last 6 year. As IDEA send smses of full Talk time i.e. At 150 You will Get 150 full Bal. I recharged my cell in Oct. 10 by 150 rs because i m getting full talk time means benefit of 20-21rs. After the incident and some days later on 23 oct 10 suddenly my a/c balance deducted by 90.00Rs yes by 90.00rs.

As you all aware if you make call to Customer care for getting any info. you will be chagred 50 paisa for each 3min. I called 3 tim And got defferent responses as follows:

1. 1 time Customer care Exc. replied - i was charged 90 rupee for making call around 11.30 pm on 23.10. 10 and talked 300 min i.e 5 hour... bull shit

2. 2nd tim when i called Customer care Exc. replied - i was charged 90 rupee for making call around 11.30 pm on 23.10. 10 and talked 600 min i.e 10 hour continue. Rubish

3. 3rd time told that was internatinal call. OK Tell me the call rate $ dat and Calculate amount of 5hour OR 10 hour.

Dear you all tell me if I talk 10 hour from 11.30 night on 23 oct 10. means on 24.oct 10 my talk will finish at 9.30 and after that i goes to office for work & meetings... mather fuckers

Companies are cheatting to all of us small small amount they deduct but we dont make point and notice it from many accounts.

Company: Idea Cellular
Country: India
State: Maharashtra
City: Pune

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