Idea Cellular
SIM NOT ACTIVATED

I am holding a corporate connection no. 88888 56085 (Idea cellular) since 09.11.2010. I wanted an add-on connection with similar benefits, for which gave call to Mr. Vishal (contact no. 9881733901) and handed over all necessary documents asked on 13.11.2010. A sim card (88888 56086) was offered to me with an assurance of getting it activated within 24 hours. As on today ie. 19.11.2010 till 3:20 pm, it is not activated.

I had to continue using my vodaphone no. in roaming and kept calling this agent for 'n' no. of times. He does not bothered to pick the phone and reply and sent sms today ie. on 19th Nov that it will get activated by 3.00 pm today. I am still waiting for activation. The IDEA customer care showed their helplessness and simply asked to resubmit the documents. Is it not a kind of harassment and mental fatigue caused account of an irresponsible behaviour?

Company: Idea Cellular
Country: India
State: Maharashtra
City: Pune

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