Idea Cellular
Harrasment of disconnection of outgoing

This is with a deep sense of regret i write to protest how idea-changed my life to hell with misery and distress triggering blood pressure when stranded in faroff arunachal with no connectivity..

1. after facing huge billing misappropriation with AIRTEL, I Have taken the idea connection 9912239482 2 years back albiet on prepaid basis.it was good though i had problems of getting recharged in karnataka.then i opted for post paid when one your agent Ms. Sandhya, 9948008724, was after my life with 18 calls in a day to make me give application, documentation and 300 rs deposit;the verification man came to my office got my signature and vanished.10 months later after innumerable chargeable calls.providing fresh documentation as she said signature did not tally i got the post paid connection.a/c no 1.10938329;

2. my first bill was promp and i paid in time.during second cycle, i had to go to arunachal and karnataka when i had to use roaming and the due was well within the credit limit.every two days i recieved a sms threatening to ct outgoings.i tried to pay in bangalore in rtnagar, banglore one where they declined because no bill is there.went to idea cellular office in rtnagar police station lane where the guy very rashly declined andhra pradesh connection payments.mind you all this on SMS no bill was despatched by idea.

3. meanwhile my out going is barred, and no number is recognised by the service provider.

4. soon after reaching hyderabad i have sent the due amount to e-seva where they have declined to take all amount and took amount matching previousbill.this was acknowkedged in sms dt 13 dec.

5. however the outgoing stands disconnected, the sms threatening to cut outgoing come daily

6. and atlast an sms comes today saying bill is despatched;when i see website and talk to a so called collection agent he asks me to visit headoffice or drop box shop.so much so for customer care..

Airtel was much better, they threatened to cut only when i was in bedridden condition in a hospital after surgery unlike idea who cutme off when in arunachal or banglore, travelling..would like to sue abhishek bachan whose nice ads prompted me for change.

kindly restore my outgoing forthwith, failing which i would proceed to complain in consumer court.

chitti balasubrahmanyam

block d2, flat 62 santhisikhara complex

rajbhavan road, somajiguda

hyderabad 500082

phone:9912239482

Company: Idea Cellular
Country: India
State: Andhra Pradesh

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