Idea Cellular
Mobile Number Portability

Rejecting my Porting Request

I am using Idea no 9948491998 (Hyderabad) for the last 4 yrs. And i want to change my mobile operator Through mobile number portability from IDEA to Airtel.

And i went to Airtel show room and i submit my id proof and porting charges.

But I received a message saying 'Request rejected by Donor due to thre are subsisting contractual obligations from the subscriber agreement'. Actually in my case there is no contactual obligation with IDEA because mine was an individual normal prepaid connection. they are simply delaying my complaint saying somany lies. Actually MNP is a customer right. but here Idea is denying that right for me.

I am planning to file a complaint in consumer court for compensation.

I contacted my Idea customer care about this issue no one has respondig. Could you please help me in this regard.

Company: Idea Cellular
Country: India
State: Andhra Pradesh
City: Hyderabad

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