Idea Cellular
Illeagal deactivation of prepaid SIM

I have purchased a IDEA prepaid SIM in Feb and the No is 7698017870. This SIM is for testing purpose and remain swiched off when not in use. This SIM was bared for Incoming and outgoing calls and the reason given by company was that " Your verification was negative when company called you your mobile was switched OFF". As a solution company asked for fresh documents. I have submitted fresh documents as per instruction. After submission of document on next day Company deactivated SIM. Again I enquired about the deactivation in My IDEA outlet. My IDEA representative first told me that the limit of submitting fresh document is over and then changed his statement that your SIM card is deactivated due zero usage. So far there is usage by this SIM and yet six month is not competed. In fact company policy is that if you dont recharge for minimum 250 Rs. per six month then the SIM will be deactivated. This way company illeagally deactivated my SIM

Please help in the matter of fraud by IDEA Cellular limited

Company: Idea Cellular
Country: India
State: Gujarat
City: Ahmedabad

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