NOKIA HNADSET
Eplacement of handset

Respected sir/ madam,

SUBJECT: handset defeact for Nokia E5

customer name-Mr. Deepak Waghela

MSSIDN # 8097706889

Original unit no, IMEI:352023045726128

exchange unit no, IMEI-354859040789787

Date of purchase of handset: Oct

All Troubleshooting done - yes

handset delivered to Nokia at Foneworld. Borival (w)

Job sheet NO -571504867/110425/88

Issue Dispcreption: i had puchase Nokia E 5 handset on Oct

but after one or two month, my handset get switch off automatically,

when i open any application like facebook, ovistore or my email id,

hanndset switch off automatically and all application works very slowly

even though the memory card as hardly has data, i also formated my

memory card many times, and then i reported to NOKIA CARE IN BORIVALI

, i had visited many a times regarding with my device, But no strict

action is taken yet, there was a defeact in handset so my Original

handset has been swap from the company, But the swap handset has the

problem same, swap handset IMEI :354859040789787

SWAP receive in 14 april

# Now started with the same issue again even swap handset has the same

problem, VISITING NOKIA CARE, again it take 7-10 wortking days to

solve the problem and Every Now and then my handset get repaired and

looking at the physical condition it getting destroyed,

SO I appreciate that i dont want the repaired handset, which the

problme is not rectified, i Required the NEW HANDSET FROM THE NOKIA

, Becoz having the same problem again and again, i could not come every

now and then, my contact & my social iife is getting disturb, i m

mentally harresed by Nokia care people,

#THE ISSUE HAS BEEN ESCALATED TO LAKHANI, the manager of NOKIA CARE

Borivali

i reguest u to look into the concern as erlieast as possible and

provide me with the New handset of nokia E -5 .

THANKS AND REGARD,

Mr. Deepak Waghela

8097706889

Company: NOKIA HNADSET
Country: India
State: Maharashtra
City: Mumbai City

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