Idea Cellular
FRAUDLENT SERVICES

A NODAL OFFICER OF A COMPANY LIKE IDEA IS WRITING COMPLETELY WRONG AND MISGUIDING INFORMATION WHICH IS WAY WAY FAR FROM REALITY

AS PER HIS/HER MAIL DATED 09/05.HE WRITES REGARDING MY COMPLAINT ON MNP BENEFITS:-

Dear Sir,

Thank you for writing to us

With reference to your mail regarding service against your Idea Mobile Number 9034766685

We would like to confirm you that we have tried to contact you but the call was not picked.

We would like to confirm you that benefits of 100 STD minutes has already been updated against your Idea connection on April 20 and Idea to Idea calling benefits have been updated to your account with effect from May 1.

Trust the above addresses your concern

Thanks & Regards,

Nodal Officer Desk

AFTER HIS MAIL I CALLED THERE CUSTOMER SERVICE EXECUTIVE...

SIR/MADAM,

AS PER MY CONVERSATION TO MR.RAJNEESH (CUSTOMER CARE

EXECUTIVE} REGARDING MY IDEA NO 9034766685 HE HAD INFORMED THAT

NEITHER ANY STD MINUTES NOR ANY IDEA TO IDEA CALLING BENEFIT WAS

GRANTED TO ME TILL DATE (I.E 09/05) TIME OF CONVERSATION WAS 2:48PM ON 09/05.IT IS A MATTER OF GREAT SURPRISE TO ME THAT A NODAL OFFICER OF A COMPANY LIKE IDEA IS SENDING ME COMPLETELY WRONG AND MISGUIDING INFORMATION .THIS CLEARLY SHOWS LACK OF CORPORATE MANAGEMENT AND UNETHICAL PRACTICES FOLLOWED IN A COMPANY WHICH PROMISES TO DELIVER GREAT AND TRUTHFUL SERVICES..I REQUEST YOU NOT TO GIVE ME ANY BENEFITS

BECAUSE I'M NOT BEGGING YOU FOR THAT BUT IT IS UPMOST REQUEST PLZ

STOP MISGUIDING PEOPLE .BECAUSE THESE PRACTICES WILL NOT BE GOOD FOR A COMPANY LIKE IN IDEA IN LONG TERM.

THIS IS HOW A COMPANY LIKE IDEA FOLLOWING FRAUDLENT WAYS OF

ATTRACTING CUSTOMERS TO THERE SIDE AND AFTER THAT GIVING SHOWING IT'S TRUE COLOUR

Company: Idea Cellular
Country: India
State: Haryana
City: Hisar

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