Idea Cellular
Customer Service & Blackberry Services

Their customer service is the WORST! Never helpful..always keeps passing the buck to another department which asks you to, eventually, contact the USELESS Customer Service, itself!! The Customer Service Reps do not know the meaning of Customer service at all, as it seems that the only purpose of them answering the call is to get rid of the customer asap, irrespective of his / her query being resolved. HIGHLY MANNER-LESS..!!

Their Blackberry services get de-activated very often, for no apparent reason.

But once you threaten them that you would change your service provider, the same complain that was going to take 2 days to be resolved, gets sorted out in a span of 20 minutes..!!

WHAT AN IDEA SIR JEE..!!

Company: Idea Cellular
Country: India
State: Maharashtra

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