Idea Cellular
Poor Service

Hi,

I have taken a post paid connection from Idea Cellular. Outgoing of that number was barred after two days of connection. Upon calling their customer service number - 12345, I talked with customer care executives and their seniors (Mr. Shrikant Joshi and Mr. Ketan Pandey) as well. They said me that the address verification has not happened and thats why the outgoing has been barred.

Continously for three days I kept on giving new requests for address verification. Neither no one turned up for verification nor no one called me for the same.

All the time when I called the customer service number, a new member used to talk and when I used to ask for Mr. Shrikant Joshi and Mr. Ketan Pandey, on one used to come on the line.

This has lead to loss of my time, business and mental harassment.

Being harrased by the company, I thought of putting this complaint.

Anil Kumar Bhuian

08805007520

Company: Idea Cellular
Country: India
State: Maharashtra
City: Pune

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