Idea Cellular
MAIN BALANCE DEDUCTED ON GPRS USES IN SPITE OF GPRS PACK BEING ACTIVE

My idea cellular number is 9507180159 and my name is sumeet kumar.

On 1st June I recharged my number with Rs 28 GPRS Pack, on evening of 2nd june my balance suddenly become 0 (zero). I thought that my GPRS pack limit 0f 500 MB was over. So i recharged with Rs 30 and Rs 28 and i started using GPRS pack after 1 min i found that my Balance has again become 0 (zero) In spite of my GPRS pack being active.

I called Customer care repeatably they every customer care executive said me to call after 3 hour as they cant help due to technical problem each time i called them.

STRICT ACTION SHOULD BE TAKEN AGAINST IDEA CELLULAR AND MY DEDUCTED BALANCE SHOULD BE CREDITED.

Company: Idea Cellular
Country: India
State: Jharkhand
City: Ranchi

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