Idea Cellular
MNP request not processed in time

Sir,

I am from Kothrud, PUNE. I have applied for MNP to IDEA prepaid of my

Reliance CDMA No 9371010358. I have submitted the forms with photo,

ID proof etc at your Store 'Capital Services' on Karve Road, near Maruti

Mandir, KOTHRUD, PUNE.

I have also paid Rs19/- and got a MNP kit from the store. All

this was done on 18-06, that is ~22 days back. The MNP

time is 7 days and the UNP validity is 15 days.

I have not yet got the conversion of my no.

I have visited the store three/four times asking for progress, all I am

getting is vague answers. Yesterday I found that my forms are still

lying in the store.

Are you not interested in transferring in my cellphone to Idea?

What should i do with the MNP kit sold to me?

Will you take it back and refund my money?

I am your customer since last many years for my other phone.

Do you think I should swith over to may be VODAFONE or

BSNL or some other provider?

Please do the needful. If necessary pull-up the concerned Idea Store for poor service.

Company: Idea Cellular
Country: India
State: Maharashtra
City: Pune

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