Idea Cellular
Prepais balance dedutions

I'm being deducted Rs.5 or Rs.10 almost everyday for the past two months from my prepaid balance by IDEA. I'm calling the IDEA customer care everyday and requesting to cancel any subscription if still there. They say that a complaint has already been lodged. I have even received many messages from IDEA that all WAP and GPRS subscriptions have been cancelled. But all my efforts have been useless. Even now the deductions are happening. I have lost more than 200 Rs in the past month.

This is the message I keep receiving for WAP de-activation:

" Dear customer, Your request for GPRS-MMS deactivation has been processed successfully 12Hrs 0 Min Hrs. SR No.116692757325 Thank You." I have been receiving such messages for the past two months.

Every time I register a complain, I get these messages. Still, no action has been taken by these fraudsters. The same day I get these messages 20 Rs. more has been deducted.

Please help me get a refund from this FRAUD company.

Company: Idea Cellular
Country: India
State: Karnataka
City: Bangalore

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