Idea Cellular
Cheating

I had bought and SMS bonus pack worth Rs.35/- for whch they were supposed to give me 34 SMS everyday on 22nd August. I got the activation confirmation through SMS. But surprisingly they charged me seperately for this inspite of SMS recharge for more than 2 days. On complaining they promised me REVERT BACK THE WRONGLY CHARGED AMOUNT. TILL DATE THEY HAVE NOT DONE SO. now Since Wednesday, September 7th again they are charging 0-60p per SMS where my SMS pack os still valid. On complaining they again assured me no to worry and that the wrong charges will be refunded. I got the wrong charges confirmation thru SMS saying its resolved but it is still not resolved. On complaining they said it will be resolved by 3-02 p.m on 9-9. But till now it is not resolved. They continue charging 0-60paise for every SMS. Now they don't even entertain my phone call for complains (Everytime I try its been automated switched to saying "all our executives are busy". Pls help because this is a pure case of cheating and indirect way of making money through unethical means.

I Idea Mob No. is 9757027557

Company: Idea Cellular
Country: India
State: Maharashtra
City: Mumbai Suburban

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