Idea Cellular
Unneccessary Chagres applied

Hi,

I am Amit Joshi. I am unfortunately customer of Idea Cellular number 9922002805. This is second time when I am not happy with the billing amount. First time it was related to GPRS uses but that time I was not having any evidence and hence I paid 6500 Rs.

This time I am having evidence and not happy because I subscribe for Astrology service plan i.e. 2.99/min for 7 days but Idea fails to enable this service and applied normal charges i.e. Rs 9.00/min.

I have activated this service two time 26 & 30 Aug and both times I received SMS from IZ-Idea that ‘DUE TO TECHNICAL ISSUE, WE FAILED TO ACTIVATE YOUR REQUEST’.

I have spoken to Idea customer care but they not answered me properly. I have also sent three e-mails on below IDs but yet not found any response from Idea:

1. '9822012345@idea.adityabirla.com'

2. 'ccare.mh@idea.adityabirla.com'

Requesting you to please look into this metter. I can happily pay for whatever I requested.

Company: Idea Cellular
Country: India
State: Maharashtra
City: Pune

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