Idea Cellular
ECS Still debiting after cloing the connection

Telecommunications

I took SPICE connection in 2006 Jan and was using till July. I have been paying all the bills on time thru ECS. I have to terminate the connection in the month Jul as I am moving out of the country. I payed all the dues, offlate am still seeing the ECS submitting to my account. Rs 400 was debited in the month of Aug', Rs171 in Sep'11 and Rs 400 in Nov'11. I called multiple times the customer care they told me that are not able to locate the number as its invalid. Then i called up some other number they gave this also did not worked. They asked me to send an email to customer care which i did twice but no response. Kindly help me or guide me how to close this issue. I need my money back which they have debited.

Thanks & Regards

Siju Balagopal


Company: Idea Cellular
Country: India
State: Karnataka
City: Bangalore
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