Idea Cellular
Forcing to pay wrong bill and harassing over the ph

I have been facing connection and network problem with Idea services from past 6 months. Idea cellular services with blackberry is so bad that it doesn't provide connectivity and services efficiently.when the things went worse i told the customer care of idea to stop bb services on my number and also wave off the bb monthly Charges from 20-Oct - 19-Nov & 20-Nov - 04-Dec bill as their was connectivity issue all the time. The agent told me that she will look into this. I asked to send me revised bill and i will make the payment. no communication from their end till Jan end. Recently my family and friends started receiving fake call stating that i met with accident, i m admitted in hospital etc. I called the number and spoke to the person who called, his name was Rahul from Idea and he was asked to do such calls as permitted by IDEA. He used Abusive language and was threatening me to make payment. I explained him the complete issue and asked to send me the bill so that i can tell him to amount Idea suppose to wave off. The next day he called and made me speak to his bill collection manager. The manager told me that he will look into this and get back.

on 13th Feb i received a call saying that " i m calling from safdurjang Police station and their is a case filed against you for forgery by Idea, u have to come to teeshazaari court ". I called him again so found that it was not from police station, it was again a fake and threat call from Idea.

I would like to file a complaint against IDEA Cellular services for mentally torcher, female harassment, and loss i incurred on my business due to their ineffective and bad services

Company: Idea Cellular
Country: India
State: Delhi
City: South Delhi

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