Idea Cellular
Ill

Sir,

I have idea post paid connection number 9814441947. I have an issue regarding bill for

internet connection on my number which I never used. I am using this number from last four years.

I have not activated any GPRS internet services on my number and not asked for

themever. I was using internet on my phone through bsnl broadband wi-fi connection

at my home. On 29 Feb I got a message showing bill of Rs. 1386 for internet usage which I never used

and my outgoing call service is also withdrawn. This is very unfortunate that company like

idea is doing such acts. First thing is that the unwanted services are

activated without the knowledge of costumer and secondly credit limit of my account is

700 Rs only, how could they allow me to do usage above than my credit limit. I called

to customer care but they have no answer to my query. It is very annoying as i

have no outgoing call services from more than last 24 hours and no solution. I

wanted to discontinued the connection with immediate effect as i dont want to be the

part of company having hidden services and charges and having lack of transparency

with customer.

regards,

Bhavneet Singh

9357001947

Company: Idea Cellular
Country: India
State: Punjab

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