Idea Cellular Limited
UNWANTEDLY ACTIVATING THE VALUE ADDED SERVICES

R/Sir/madam,

My name is Javed Shaikh and my number is 8605104909, A value added service activated on my phone named Marathi-Unicode-Ganpati without any request raised by me and is not deactivated even send the Unsubsription request twice.

When contacted to customer care on 5th Feb at 1:45 pm, they have record of rquest for the activation from whom god knows but doesnt have records for Un Subsription request sent by me twice and One of Customer care executive Mr. Mahendra behave rudely and cut the phone line by interupting my cmmunication.

I contacted second time and Mr. Pravin (Customer care executive) responded very well to me but he also later on kept me on hold for the details and disconnected the line.

I have lost Rs. 80/- till date for the services which are not requested or asked by me in any way.

The service provider is cheating and making money in directly from how many subscribers dont know.

Company: Idea Cellular Limited
Country: India
State: Maharashtra
City: Pune

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