Idea Cellular Limted
Rude behaviour and wrong balance deduction

Hi Sir,

This is to bring in your notice that i am manish kumar and i am idea prepaid subscriber and my mobile no is -9718818599 adn all of sudden on 10th April rs 60 has been deducted without any service activation request.when i called in customer care then i explained entire things to customer care executive then he made complaint for the same and told me that your amount will be refunded on 15th April and i waited till 17th April but not get credited again i called today then i called in customer care in morning and i spoke to mrs-Sapna who was providing information to me but he was responding rudely to me instead of provding information and told that 'AAP SERVICE USE KARENGE TO PAISA KATAGA HI AUR AAPNE HI SERVICE LAGAYI HAI" then i told to her to transfer the call to ur supervisor and again i spoke to Mr Sumit who has not manner at all, He talked to me unprofessoinaly and just arguing with me told"AAPKO KOI BALANCE NAHI DIYA JAYEGA" and abruptly disoconeected my call while i was speaking. One more information i would like to share that i have already registered this no in DND in feb and 45 days has been passed but still i am getting promotinal calls and sms on daily basis and when i told to customer care then they told me "sir aap kuch samay aur wait kar lijiye" means just provided misleading information to time every time so i am totaly disatisfied with the services so on priority basis kindly resolve my problem ASAP.

Company: Idea Cellular Limted
Country: India
State: Delhi
City: North Delhi

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