Idea Cellular Ltd
Wrong information against Bill

Hi,

I am not ready to pay the bill due to i got wrong information regarding my bill.

I had received 1 call on dated 28th Jan regarding Rs75.00 discount on activation on E bill without any cost and i had activated that service, i have received the confirmation for the same on 4th Feb.

Then i called for the same on the customer care helpline number regarding the bill some lady had received the call and told me that service had been activated on dated 4th March. Then i got the called from customer care regarding the bill payment and i was ask him the bill copy she says the bill is delivered on my email id i have ask the bill amount she told me Rs.407.00 also ask the discount of Rs.75.00 she told me there is no any scheme like that and she also told me that the charges is Rs.450.00 on time which is non refundable then i ask o her transfer the call to the manager she done it and the call had been transfer to some of Bullshit person he don't know his designation he told me his name - Pandurang and his designation is Floor supervisor i told him again the designation is on paper or what he hold my call and ask someone and told me he is Team Leader he also not understand the English and showing attitude on call he told me you have to pay the one time charges that is 450 and asking me the number which somebody called from the number from where i can get the number.

I do not want this service i want to cancel the connection with immediate effect if you have such kind of persons in the Organization i want to think again on it.

I need positive reply on it.and do not call me again for the reason.

Regards,

Isaksha Shaikh

9850744440

Company: Idea Cellular Ltd
Country: India
State: Maharashtra
City: Pune

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