Idea Cellular (Maharashtra)
MNP

Telecommunications

I had opted for MNP for one of my TATA Indicom prepaid no. Accordingly I had submitted an application for the same at one of their authorized outlet (Shri Balaji, Narpatgiri chowk, Mangalwar Peth, Pune) on 15th July '11.

The executive told me that the transfer to IDEA would take place in 7 days i.e. 22nd July '11. When the same did not happen, I went to the center on 26th and enquired. I was told that the request was sent on 19th even when I had submitted the same on 15th. They told me to wait till 27th. It did not take place. I went again and henceforth everytime they tell me that the service will start after after 2 days. I had even enquired with the Customer care and they mentioned that no request is available.

I dont know what to do as I am facing a lot of problem due to this. I there I can sue them legally for such kind of harrassment. Can you please tell me the procedure for the same and what kind of compensation can I get from IDEA.

With Regards,

Venkatesh J

(venkateshsj@gmail.com)


Company: Idea Cellular (Maharashtra)
Country: India
State: Maharashtra
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