IDEA CELLULAR NETWORK
Deduct money from Idea account unnecessarily

Hi,

I called my sister on 7th October to Saudi Arabia. The call neither rang nor attended. but still they deducted money from my account. I first confirmed with my sister that whether she attended the call or not. But she didn't. Then I called customer care and asked for the money back. first they agreed and said that they will return the money in 48 hours. But till today, i don't get even 1 paise.

It may be due to network failures. But its not my responsibility to keep the network do not let down. The same network never forget to snatch money for every single message, which costs 1 paise. This may not be a big issue, but i want justice.

Company: IDEA CELLULAR NETWORK
Country: India

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