IDEA CELLULAR PHONE
ARBITRARY AND ILLEGAL DEACTIVATION OF MY SIM

Sir,

I have applied for an IDEA post-paid connection in the last week of Jan and paid an amount of Rs.1000/- (Rupees one thousand only) towards activation. At the time of applying for the connection, all requisite documents including photograph were handed over to the authorised representative of the Company. To my utmost shock and disbelief, immediately after activation of the connection, the same was illetgally and arbitrarily disconnected without even informing me the reasons, though the company has got my alternative mobile number. On checking back from the Customer Care, I was told that my residential address could not be got verified. In the meantime, the said compnay issued a bill at the address. The customer care people informed that the needful will be done within a day or two and the bill raised shall also be got cancelled. However, a period of more than a month has passed and the problem has still not been redressed. For the past few days, I have been requesting the company to refund my money as I am not satisfied with the services of the company.

Please, help me in getting my money refunded at the earliest.

Company: IDEA CELLULAR PHONE
Country: India

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