Idea cellular service
Service on hold

Begining of the story- Two susequent Rs 10 charge each deducted from my account for a bollywood pack which I never ever opted for. I logged a complaint and after the call I got an SMS on 20/08 in regard to re-submission documents forverification. I called and clarified with customer care, as I have my classes and exam on sunday, I cannot submit the document prior to 23/08.I was said it was fine. On 23/08 my services were put on hold. i called the customer care, they said I need to visit their office. I said if they are open on Sunday, they said no. I had to undergo huge mental stress. As they did not have an option how can they put the service on hold. Phone being such an emminent part of life at present, is being cut off without any option. I want to log a complaint against Idea and demand a compensation for the mental harrasament and disruption of public utility service.

Company: Idea cellular service
Country: India
State: Maharashtra

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