IDEA Cellular Services
NUMBER ON HOLD

Dear Sir/Madam

(1) I am a Officer in Indian Navy serving presently at the rank of Lieutenant Commander. The present place of my posting is Indian Naval Ship Shivaji placed in LONAVLA, Pune.

(2) I have subscribed to the idea cellular service on 15 September. The number is 9689489286. I had submitted the required documents well in time and to the level of my sincerity and responsibility as a good customer.

(3) I regret to state that in spite of above statement been followed in verbatim my services were kept on hold with effect 11 Oct 09 and was reactivated only on 25 Oct 09 after resubmitting all the documents.

(4) I regret to state further that my services are again kept on hold with effect 19 Nov 09 till date. On being contacted by the dealer and the customer care I have been informed that due to security concerns my services are on hold and I will have to resubmit my documents to establish my identity. I have been further informed that this to ensure fool proof security system.

(5) I regret to state that IDEA is not able to establish the identity of a serving Officer of ARMED FORCES. I wish you best of luck in your endeavour.

(6) In the last I would like to request you if you can please direct the concerned authorities to reactivate my number at the earliest or otherwise I will be forced to terminate my services.

warm regards

Lt Cdr Ravi Mishra

Lieutenant Commander

INS Shivaji

LONAVLA

Indian Navy

Company: IDEA Cellular Services
Country: India

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