Idea cellur
Alance deduction

Dear Sir,

With reference to my mobile no 9881078988 i want to inform you that my balance from the service provider ie. idea cellular (maharashtra) is being deducted every month for services without my knowledge. Every month i have to call back and request them to remove the service. this is happening frequently. so i want relief and justice for this.

Recently i got a sms regarding renewal of service (10/- p.m) but i didn't subscribed any such service. other then that sms also consisted information regarding unsubscription and when i tried to unsubscribe it, the reply from idea cellular was that the key is wrong. in addition to this they has deducted 3/- from my balance for that sms.

when we called up to customer care, they are skipping it by saying that it has been activated by you when we called up on to your mobile. But i never received such kind of calls.

It's not matter of 3/- but it is matter that how long such malpractices will be continued and why we have to suffer. Moreover if such practices are continued how a laymen can react to it.

Please try to understand and help me, not only me but everyone who faces such a problem.

Thanks & regards,

Arjun Kumar Yenishetti

Company: Idea cellur
Country: India
State: Maharashtra
City: Pune

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