Idea gprs
Plan changed

Hello!

Idea has changed my Idea Gprs Plan without any information. I am user of idea from long more then 6 year, Using number 9891424536. from the past 3 month I was not using this number just due to some reason. I had the Internet plan of idea Net 5 GPRS Unlimited Web plan. Which was come in starting when Idea introduce the Web plan. Before a month I was getting message that "Dear Customer Please note GPRS rental deduction on your number has failed. you will be charged 2P/KB for GPRS usage till Next successful deduction"

I was quite obvious that whenever I will recharge I will get my plan back even it has happened earlier. But now this time when I recharged then they have changed by GPRS plan to 0 rental plan means 2p/kb for all time. Now I can not have my old plan back. even they did it without initmation. I called up customer care and they told me that there is some time specific after that GPRS plan is set to 0 plan by default. Even they have not intimated the time period and anything like this so that I can recharge my number on time and can have my old plan with me.

Hope some one can help me regarding this.

Company: Idea gprs
Country: India
State: Uttar Pradesh
City: Ghaziabad

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