IDEA MOBILE
Poor Customer Service

I am post paid life time customer with mobile 9705339199 and 9666024995. I stay overseas much of the time, first they bothered me with all stupid nonsense ad, sms and they charge me International roaming charges for hearing the shit. When I switched off to avoid this instead of temporarly suspend, each time when you call customer care from overseas it reaches "prepaid cell " and they cannot do any thing. Its always hassle get connected.

This is year they have gone worst, they complety discconnected my both phones and also allotted my numbers to others. When I challeged how can they cancel a post paid customer without even an inimation or warning. The answer is they have sent an SMS and since Iam no long connected I cannot see it...!!!

Since 11th July they are still has not given me any positive response. Can any one suggest other celllar whose customer care is better (I guess any one would be better than Idea)

Company: IDEA MOBILE
Country: India
State: Andhra Pradesh

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