Idea mobiles
Illegitimate GPRS Charges

I did not activate GPRS in my mobile and I am surprised to find the Rs. 412. 50 charged to my account for the billing period 23 Oct to 22 Nov.

My total bill charges is Rs.814 this month. Every month I used to receive bill charges of around Rs. 300 only, but this time its huge.

My point is:

1. I never activated GPRS settings in my mobile

2. I never called Customer Care to check for GPRS plans or rentals

3. I don't believe that when a Idea SIM card is purchased, free GPRS rental plans are provided that will be billed on usage. If so, I was not informed of any such free GPRS rental plan that was available with my SIM card

4. If such free plan was available from the day I purchased the SIM card, then I should have known/used it from the first month, but I didnt do so.

5. And suddenly they charge me for GPRS usage for Rs.410

Company: Idea mobiles
Country: India
State: Tamil Nadu
City: Coimbatore

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