IDEA post-paid connection
Suspension of Post-Paid connection

I am currently using a prepaid connection. Idea then offered me a post-paid connection which I bought at 500 Rupees, and then they suspended my number. Apparently, they have to reverify the billing address thrice, but then I was not in Delhi during the third time, so couldn't get it verified. Now, I have been calling them for more than a week, and they have been telling me they'd send someone to verify my address. But no one has come till now. And today was supposed to be the last date, but again no one came.

So, they have suspended my number, and I lost 500 Rupees. When I called them twenty minutes back, they said they had extended the verification deadline to 19th, but I don;t trust them. I might even stop using my prepaid connection. It's sad that such a prominent company has to treat their subscribers in such a way, and even harass them

Company: IDEA post-paid connection
Country: India

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