IDEA PREPAID
Balance Deduduction from mobile without my knowledge

This is really very irritating that balance is getting deducted from cell. I have not activated any facilities on my cell however everytime balance is getting deducted from my Idea mobile. When I checked with customer care they are stating that it has been activated by me. I told them this is not possible and deactivate the services on my cell. They deactivated it just for 24 hours and again activated leading to balance deduction again.

When I again checked with the customer care, they are asking me call 198, 12345 and I am not getting any resolution to this complaint.

This type of fraud is not expected from IDEA...

Company: IDEA PREPAID
Country: India
State: Maharashtra

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