Idea Pre-paid
Inproper billing

On 20/3, after making a call i found huge differance in my talk time on my idea prepaid connection (no-9562546649), soon i get in touch with the customer care and the feed back i recived was that i had made a call to a number-57777-and the applied call rate is 6.5/mts.i had made no such call and as the phone was with in my costudy no one is able to miss use the phone, after this information i provided they promised me to look in to the matter in 48 hours.after the stipulated time as i didnt recive any feed back i contacted again i i was requsted for an extenssion of 24 hours for three times.it was not sorted out and on 31/3 i got the confermation that i had made the call.even though i am sure that no call had goen from my mobile, i am not able to convince my part and put me in no other position than number portability.i am asking my friends and relatives who are using idea to follow my lead, which as on a begining comes to nine.more over i am planning to publish my experiance in face book and ask my friends to be more vigilant while using idea.this is not a threat or black mail but the protest of an individual who belives he is been robbed and cheated by some company whom he had high regards.further the time and effort i had spent on this made me really agitated.i know by doing all this i am not going to put idea out of business but i cannot simply sit back and let some one taking advantage on me.it is for sure AN IDEA CAN MAKE A DIFFERANCE

Company: Idea Pre-paid
Country: India
State: Kerala
City: Kottayam

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