Idea
UNNECESSARY DEDUCTION

I, Abhinav Anurag is using idea prepaid plan. My no is 8140851013 in the name of Omkarnath Arpan. Accidently a 3G plan of Rs 9 was activated by me about 15 days ago. I submit a complain in customer care for the deactivation of the plan. They have registered my complain on 19th july.bt still the plan has not been deactivated. Whenever i call hey say ur complain is in progress, or there is technical fault.ur problm will be solved in 24 hrs. Bt their 24 hours has not come still now. I visited the service centre also on 23rd july. They mailed my complain to their higher authority saying the problem will be solved in two days bt still the plan exists. There is daily deduction of Rs 9 from my balance.

It has disturbed me mentally, daily calling customer care, requesting them to deactivate my plan bt still no result. So i request you to look into the matter, Please make any arrangement to dactivate my plan and make me refund my unnecessary deduction.

Regards

Abhinav Anurag

Company: Idea
Country: India
State: Gujarat
City: Surat

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