Idea telecommunications
Excess Bill Fault in Billing system

To: Whomsoever It May Concern

I am an Idea Net Setter user my phone number is 9552553651 i have

been using your service since like 1 month initially when i got my first bill it was for Rs 106 wherein in my first bill the credit limit

given was Rs 1000 later on when was the credit limit increased? I was

never notified for this earlier during my course of use.

The next thing i want to bring to your notice is my bill dated

23/05 as given on my email is for about Rs12, 000 approx i haven't

used so much of internet i am sure there are some problems in

billing system so i would please like to check you over this and

revert back as soon as possible. if you could respond me back on 919823050532 as early

as possible i wouldn't do it.

Also 3G plans for various other services have unlimited usage packages

i think you should have come up with an unlimited package i would have

had always opted for the unlimited usage plan the plan which i have

been using was 600rs rental with 1 GB free usage.

I cannot pay a sum of Rs 12, 000 for internet usage for just 10-15 days

is this what your billing system says? i seriously fail to understand

what Idea as a network manager works on.

I look forward for a serious action on this this was probably one of

the most poor experience regarding any service in my whole lifetime.

Looking forward for your call and immediate remedies towards this

Thanking You,

Naval Zamwa

Company: Idea telecommunications
Country: India
State: Maharashtra
City: Nagpur

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