RELIANCE SMART PREPAID SERVICE
UNSOLICITED DEDUCTIONS

Dear sir/madam,

my name is nirmal kumar & my phone no. is 9832668729.

i would like to draw your attention to the uncalled tensions that i have been subjected to by your marketing exercises and subsequent unwarrented deductions from my prepaid balance.

i had complained about this earlier also ref:-service request no 104756578 dated 22-7-09.reply mobile no-9320386058. which was subsequently solved by you. but pls try and understand that i do not have time to do the same exercise again and again, going through that harrowing experience of complaining and resolving problems that are unwarrented. i have better things to do. if u do not care for your customers peace and money pls refund the balance in my prepaid account and terminate my connection.

on 4-11-09 i received a message saying "you are already subscribed for this health pack". what is rediculous is that i have never subscribed for any of your packs. a wrong deduction of rs. 30 was made. yesterday again i.e. on 27-11-09 at 1.08.07 am i received a message saying "your subscription to health service has been renewed on nov 27 for rs. 30 for 30 days..."

a total of rs. 60 has been wrongfully deducted from my prepaid balance.

i had requested u to pls register me into the DND registry for which u had send me a message saying it will be activated soon, but till now i am continiously receiving unwarrented marketing calls.my regn no is-DND9832668729.

pls rectify the problem and credit the amount (rs.60) to my balance as soon as possible.

pls consider this as my last complain to you and solve the problems immediately.

Nirmal.

Company: RELIANCE SMART PREPAID SERVICE
Country: India

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